B2B eCommerce Systems Analyst at Wolverine World Wide Inc in Rockford, MI
Supports B2B eCommerce applications, including maintenance, new development and problem solving to provide the company with a reliable set of business applications designed to facilitate the information needs of WWW's business units. Ideally seeking 5
years of IT experience in a technical support, analyst, or analyst-developer role, with majority of that time spent in technical/functional administration of B2B eCommerce (B2B) platforms. Prefer hybrid, but fully remote is an option. Primary Duties With limited direction, configures software or creates/modifies software code to meet business requirements; creates and executes test plans for software modifications and facilitates transfer into production Writes software documentation suitable for internal systems control and user manuals; develops and provides one-on-one or small group user training Confers with customers and team members to determine requirements; designs business application systems that address and solve corporate business needs Estimates system configuration and development efforts for self Functions as a task leader on large projects and/or project leader on small projects; coordinates resources, milestone schedules and related communication; responsible for delivery of an assigned scope of work Uses standard team/department methods and processes to complete work; assists in developing methods and processes when required With limited direction, leads and/or assists team members and customers with problem solving related to software application performance and usage Participates in and supports disaster recovery initiatives and change management standards and procedures; assists in developing standards and procedures when required Supports Evaluation of make vs. buy system alternatives under general direction; maintains awareness of current technologies and trends; assimilates new technology into company work environment Develops technical and business proficiency through education and work assignments; demonstrates practical application of learning and actively shares knowledge across functional area Provides 24-hour on call support, including evenings and weekends Performs other duties as required/assigned by Manager Performs duties consistent with the company's AAP/EEO goals and policies Knowledge, Skills and Abilities Required Bachelor's degree (or its foreign equivalent) in Computer Science, Management of Information Systems, or a related Business field, or equivalent work experience. 5
years of IT experience in a technical support, analyst, or analyst-developer role, with majority of that time spent in technical/functional administration of B2B eCommerce (B2B) platforms. Experience creating training documentation and training large groups of end users. Understanding of SDLC management for delivered and custom-developed software. Strong understanding of B2B eCommerce peripheral systems:
Content Management (CMS), Product Information Management (PIM), and Digital Asset Management (DAM). Experience maintaining integrations of B2B systems with other enterprise applications. Basic understanding of the UI/UX concepts and technologies (HTML5, CSS, Usability). Experience with ERP (SAP preferred) and specifically order-to-cash processes is a plus. Ability to establish and maintain effective working relationships. Strong analytical, problem solving, and organizational skills. Excellent oral and written communication skills.
Salary Range:
$80K -- $100K
Minimum Qualification
Technical Support, System & Network AdministrationEstimated Salary: $20 to $28 per hour based on qualifications.
years of IT experience in a technical support, analyst, or analyst-developer role, with majority of that time spent in technical/functional administration of B2B eCommerce (B2B) platforms. Prefer hybrid, but fully remote is an option. Primary Duties With limited direction, configures software or creates/modifies software code to meet business requirements; creates and executes test plans for software modifications and facilitates transfer into production Writes software documentation suitable for internal systems control and user manuals; develops and provides one-on-one or small group user training Confers with customers and team members to determine requirements; designs business application systems that address and solve corporate business needs Estimates system configuration and development efforts for self Functions as a task leader on large projects and/or project leader on small projects; coordinates resources, milestone schedules and related communication; responsible for delivery of an assigned scope of work Uses standard team/department methods and processes to complete work; assists in developing methods and processes when required With limited direction, leads and/or assists team members and customers with problem solving related to software application performance and usage Participates in and supports disaster recovery initiatives and change management standards and procedures; assists in developing standards and procedures when required Supports Evaluation of make vs. buy system alternatives under general direction; maintains awareness of current technologies and trends; assimilates new technology into company work environment Develops technical and business proficiency through education and work assignments; demonstrates practical application of learning and actively shares knowledge across functional area Provides 24-hour on call support, including evenings and weekends Performs other duties as required/assigned by Manager Performs duties consistent with the company's AAP/EEO goals and policies Knowledge, Skills and Abilities Required Bachelor's degree (or its foreign equivalent) in Computer Science, Management of Information Systems, or a related Business field, or equivalent work experience. 5
years of IT experience in a technical support, analyst, or analyst-developer role, with majority of that time spent in technical/functional administration of B2B eCommerce (B2B) platforms. Experience creating training documentation and training large groups of end users. Understanding of SDLC management for delivered and custom-developed software. Strong understanding of B2B eCommerce peripheral systems:
Content Management (CMS), Product Information Management (PIM), and Digital Asset Management (DAM). Experience maintaining integrations of B2B systems with other enterprise applications. Basic understanding of the UI/UX concepts and technologies (HTML5, CSS, Usability). Experience with ERP (SAP preferred) and specifically order-to-cash processes is a plus. Ability to establish and maintain effective working relationships. Strong analytical, problem solving, and organizational skills. Excellent oral and written communication skills.
Salary Range:
$80K -- $100K
Minimum Qualification
Technical Support, System & Network AdministrationEstimated Salary: $20 to $28 per hour based on qualifications.
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